DOD 2024
Drivers of Digital Awards and Summit

This award will recognise the best internal or external anti-fraud/cyber-security strategy implemented by an organisation to protect the customer from cards and payments fraud – CNP, identity theft, phishing and so on. The winning entry will demonstrate how anti-fraud technology and processes have helped protect the end user and comply with regulations. The judges will regard the application of technology to create business benefits as being of equal importance to the degree of protection and innovation present in the IT solution.

All merchant account providers, payment gateways, payment processors, and payment technology enablers which have furnished seamless and secure digital payments processes on online purchase of goods and services

Any Public-sector, Private-sector, or Co-operative or Payments Bank which has offered exemplary digital services to its customers viz. banking app, net-banking facility, online funds transfer, bill payment and recharge, etc. with state-of-the-art cybersecurity and redressal systems in place

All digital wallets developed to ease, facilitate, promote, and/or offer deals/discounts for monetary transactions online or through mobile apps

Any pre-emptive and ‘first-of-its-kind’ technology and service innovation by any of the entities such as banks, processors, card schemes, technology firms, etc. in the finance sector which has redefined the concept of FinTech and has impacted and/or promises to impact the ecosystem in a significant manner

This award will go to a company which the judges feel have come up with the most innovative, impactful and utile FinTech Product in the past 12 months; one that has the potential to transform the way the financial and/or retail sectors operate, displacing an earlier technology. 

Any mobile payment product/service/mobile app that renders cashless offerings, provisions and packages for mobile ticketing, billing, banking, credit and payment services, financial inclusion, etc., and has been built with the objective of providing convenience and security to the users in terms of financial transactions is eligible for application in this sub- category

Any digital/mobile product that provides money transfer services to the users in a seamless, hassle-free manner, thereby providing exemplary user experience with high security and assurance

Any online financial platform which connects verified borrowers seeking unsecured personal loans with investors looking to earn higher returns on their investments. The most innovative, user friendly, secure, and convenient solution shall take away this award.

Any digital/mobile product that provides payment services to the end consumer in a seamless, hassle-free manner, thereby providing exemplary user experience with high security and assurance

Any digital/mobile product that provides payment services to the affiliate/empanelled merchants in a seamless, hassle-free manner, thereby providing exemplary user experience with high security and assurance

Any digital/mobile technology that enables and facilitates applications that provide payments services such as online payments, bill payments, bookings, etc. to the users in a seamless, hassle-free manner, thereby providing exemplary user experience with high security and assurance

Any unique POS solution that is helping a merchant to provide a fast, secure and convenient online experience to its customer as well as the tangible benefits to conduct online transactions is eligible to make an entry for this award.

All prepaid card instruments for use by businesses as well as individuals such as prepaid payment cards, gift cards, meal coupons and cards, incentive cards, loyalty cards, travel cards and co-branded prepaid cards

Any Financial Services Enterprise which effectively leveraged the Blockchain technology for operational tasks such as fraud detection, KYC, Smart contracts, etc. or service-related offerings such as payments, trade platforms, etc.

Best, most innovative and effective or creative use of digital media – including video, audio, animations, motion graphics, website, app, etc. – created specifically to promote/facilitate user experience in the Banking Category.

Best, most innovative and effective or creative use of digital media – including video, audio, animations, motion graphics, website, app, etc. – created specifically to promote/facilitate user experience in the Insurance Category.

Best, most innovative and effective or creative use of digital media – including video, audio, animations, motion graphics, website, app, etc. – created specifically to promote/facilitate user experience in the Loans Category.

Best, most innovative and effective or creative use of digital media – including video, audio, animations, motion graphics, website, app, etc. – created specifically to promote/facilitate user experience in the Mutual Funds Category.

Best, most innovative and effective or creative use of digital media – including video, audio, animations, motion graphics, website, app, etc. – created specifically to promote/facilitate user experience in the Share Trading Category.

Any Financial Service Enterprise which effectively leveraged Robotic Process Automation in its existing processes, data, systems, and the overall governance structure for operational excellence and/or exemplary customer service.

This award will be presented to the scheme that can be shown to have created an effective bond between customers and vendors using an implemented loyalty, gift or engagement scheme. The judges will be seeking evidence that the scheme has created broad acceptance from customers in terms of take up, and real value for the company – whether in retail, financial services, gaming, entertainment or hospitality and leisure. The nomination should include details of the technology and systems used, as well as hard figures on use etc. Nominations are welcome from the retail, financial services, gaming, entertainment or hospitality and leisure sectors, from either suppliers or end users.